Privacy Policy
Last updated: 15-09-2026
Effective date: 13-02-2026

This Privacy Policy describes the policies of Bear Wood BV, Patersstraat 10, 9255 Buggenhout, Belgium (email: [email protected]; telephone: +32 52 52 30 59) regarding the collection, use and disclosure of the personal information we collect when you use our website (https://bearwood.pt) (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

We may change this Privacy Policy at any time without prior notice by publishing the revised version on the Service. The revised version takes effect 180 days after publication on the Service, and continued access to or use of the Service after that period constitutes acceptance of the revised policy. We therefore recommend that you consult this page periodically.

Information we collect

We collect and process the following personal information about you:

1. Name
2. Email
3. Mobile phone
4. Address
5. Payment details

How we collect your information

We collect or receive information about you in the following ways:

1. When you complete the registration form or otherwise send us personal information
2. When you interact with the website
3. From public sources

How we use your information

We use the information we collect about you for the following purposes:

1. Creating a user account
2. Processing payments
3. Customer support
4. Managing the user account

If we intend to use your information for any other purpose, we will ask for your consent and will only use it once that consent has been given, and only for the purpose or purposes consented to, unless the law requires us to act otherwise.

How we share your information

We do not transfer your personal information to third parties without your consent, except in the limited situations described below:

1. Statistical analysis (analytics)
2. Billing and payment recovery services

We require these third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is necessary to fulfil that purpose.

We may also disclose your personal information: (1) to comply with applicable laws, regulations, court orders or other legal proceedings; (2) to enforce the agreements you have entered into with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service infringes the rights of third parties. If the Service or our company is the subject of a merger or acquisition by another company, your information will be one of the assets transferred to the new owner.

Retention of your information

We retain your personal information for 90 days to 2 years after the user account is closed, or for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy. We may need to retain certain information for longer, for example for record-keeping and reporting required by law or for other legitimate reasons such as exercising legal rights or preventing fraud. Anonymous residual information and aggregated information, which does not identify you directly or indirectly, may be retained indefinitely.

Your rights

Depending on applicable law, you may have the right to access your personal data and to rectify or erase it, to receive a copy of your personal data, to restrict or object to the active processing of your data, to ask us to transmit (port) your personal information to another entity, to withdraw any consent you have given us for the processing of your data, to lodge a complaint with a supervisory authority and other rights provided for by applicable law. To exercise these rights, write to us at [email protected]. We will respond to your request in accordance with applicable law.

You can object to receiving direct marketing communications or to profiling for marketing purposes by writing to us at [email protected].

Please note that if you do not allow us to collect or process the personal information required, or if you withdraw your consent to its processing for the required purposes, you may not be able to access or use the services for which that information was requested.

Cookies

To learn more about how we use cookies and similar technologies and about your choices, see our Cookie Policy.

Security

The security of your information is important to us, and we use reasonable security measures to prevent the loss, misuse or unauthorised alteration of the information under our control. However, given the inherent risks, we cannot guarantee absolute security and therefore cannot ensure the security of the information you transmit to us, which you do at your own risk.

Complaints / Data protection officer

If you have questions or concerns about the processing of your information, you can contact the person responsible for complaints: Bear Wood BV, Patersstraat 10, 9255 Buggenhout, Belgium, email: [email protected]. We will handle your questions in accordance with applicable law.

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