Here you will find the most frequent answers about the lowest-price guarantee from Bear Wood.
What is the lowest-price guarantee?
If you find exactly the same product cheaper at another shop in Portugal, we match that price, provided the request meets the conditions of the guarantee.
Which products are covered?
The whole range: garden houses, wooden garages, kiosks, log stores, playhouses and children’s garden furniture, and dog kennels.
What counts as the same product?
The product must be of the same brand, with the same model and the same reference, new and in its original packaging.
What evidence should I send?
Send the link to the offer or a screenshot showing the price and the product to [email protected].
Until when can I ask for the match?
The lower price must be evidenced within 30 days of your order.
Which offers are not covered?
Obvious pricing errors, prices below cost, personal or subscription discounts, bundle discounts and personalised quotations.
Does transport count in the comparison?
Yes. Always compare the final price. At Bear Wood delivery is free in mainland Portugal.
How do I get the difference?
Once we have approved the request, we adjust your invoice or refund the difference.
Still have questions? Read the guide how to compare garden house prices or contact us.
